Background

Please describe your company and your position there.

CCO

Opportunity / challenge

For what projects/services did your company hire Digital Butlers?

We needed a new website and we were recommended Digital Butlers who were able to design, build and guide the site and other applications.

Solution

How did you select this vendor and what were the deciding factors?

Other than the great recommendation, it was clear in our calls that they understood our needs and would move quickly to execute to a high standard.

Describe the project in detail and walk through the stages of the project.

Digital Butlers helped us go from a very basic site to creating the dynamic page we have today, with all the graphics and content reviewed or curated by them.

How many resources from the vendor's team worked with you, and what were their positions?

We always had one point of contact which made the process simple and stress free.

Results & feedback

Can you share any outcomes from the project that demonstrate progress or success?

We are very pleased with the outcome, and the e-commerce website works well for our customers. We will continue to work with Digital Butlers to develop all of our web requirements.

How effective was the workflow between your team and theirs?

Super slick and always responsive.

What did you find most impressive or unique about this company?

The breadth of work they have completed and their attention to detail.

Are there any areas for improvement or something they could have done differently?

Would be great to start working with Digital Butlers on app development to support our customers.