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"They sent comprehensive videos and voice notes to provide updates, which was very helpful."
Project Feedback
With the site's launch, the company's domain authority increased, and they began ranking for selected keywords. Digital Butlers delivered the outputs in time for a major big event, proving their reliability as a partner. They were helpful and kept in touch, which the client appreciated.
Project Summary
A B2B software company tasked Digital Butlers with taking an initial wireframe of the company website with minimal content and rebuilding the site. The project aimed to explain their complex proposition.
Overall Score
4.5
Project Сhallenge
Quality:
4.0
Cost:
4.0
Schedule:
5.0
Would Refer:
4.0
Background
Please describe your company and your position there.
Tomorrow's Journey is a B2B software company, building the underlying platform for car subscription and other mobility businesses. My name is Joe Capocci, a commercial executive and early hire at Tomorrow's Journey and the project lead on the company website.
Opportunity / challenge
For what projects/services did your company hire Digital Butlers, and what were your goals?
The aim was to take an initial wireframe of the company website with minimal content and build a fantastic website, explaining our complex proposition.
Solution
How did you select this vendor and what were the deciding factors?
We searched a lot of different webflow developers, and Alex impressed me the most out of them all. In addition, they had a great reference from a company we know.
How many people from the vendor's team worked with you, and what were their positions?
We worked with 3 people primarily, Alex, Dennis and Paul.
Results & feedback
Can you share any measurable outcomes of the project or general feedback about the deliverables?
After launching the site, our domain authority increased and we began to rank for key terms such as "car subscription software". It was also created in time for a big event we were attending.
Describe their project management style, including communication tools and timeliness.
We had infrequent calls but kept in close contact through WhatsApp and over email. They sent comprehensive videos and voice notes to provide updates, which was very helpful throughout the process.
What did you find most impressive or unique about this company?
They faced some difficulty re-structuring their company due the events in Ukraine, with some of their team based in the country. They only asked for a week off to get themselves organized and then continued to work on the project.
Are there any areas for improvement or something they could have done differently?
We are don't really like the way their payment structure works, as we were asked to pay for work we weren't happy with towards the beginning of the project. However, they were flexible and we managed to find an agreement we were both happy with.
Awards
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