Digital Butlers. Main Website

BACKGROUND

Please describe your company and your position there.

I am the owner of a cybersecurity firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Butlers?

We hire Digital Butlers for the full website design of our company on webflow.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on Webflow and liked their portfolio.

Describe the project in detail and walk through the stages of the project.

We provided Digital Butlers with wireframe of the global design, and they worked around it, providing us various possible theme of color etc. They did everything from 0, and were always very patience with changes etc. Their creative mind is amazing and they are able to adapt to any sort of demand/project and provide beautiful rendering.

How many resources from the vendor's team worked with you, and what were their positions?

Just myself.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final design looked exactly like it should have been. We started with just simple wireframe, and ended-up with a beautiful designed website, quite complex, that truly looks serious while being futuristic and simple.

How effective was the workflow between your team and theirs?

Perfect. They were always adapting to the format of the guideline I was giving them, be it in a .txt file, or voice message etc. It was very easy to make them understand what was required, even when my explaination were not so clear.

What did you find most impressive or unique about this company?

Their creative mind: being designer is trully a hard job, and being able to create something so perfect and smooth always amazed me.They truly understand the job and they pulled it off perfectly.

Are there any areas for improvement or something they could have done differently?

Not really!

BACKGROUND

Please describe your company and your position there.

We are the provider of an innovative software solution that meets the diverse needs of Molecular, Clinical, and Anatomic Pathology laboratories nationwide. Director of Marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Butlers, and what were your goals?

A couple of years ago, we were looking for a technical support business. We tried to find a company that could resolve our issues with web development and support of our Webflow website. And Digital Butlers was the company that suits us perfectly.

SOLUTION

How did you select this vendor and what were the deciding factors?

I find DB in the Webflow Popular Designers list that was available for hire: https://webflow.com/designers/hire. They have a solid portfolio in their profile so we get in contact via Telegram. After the conversation about the project, we started our work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

DB's primary task was to do ongoing modifications and updates to the structure and functionality of our website. We are having meetings with the developer, and project manager and discussing in detail the upcoming changes. We also preparing the detailed task cards in Notion to manage our progress. During the work, the team is always in contact and not only completed the current tasks but also offering great ideas. Right now, a lot of work has been done to improve the website and we are moving forward every month.

How many people from the vendor's team worked with you, and what were their positions?

I’m working with project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As a result we’ve got a website, that was upgraded several time with not only layout changes, but also with some functioanl updates.

Describe their project management style, including communication tools and timeliness.

We mostly used Telegram to discuss tasks in the beginning. We also had e-mail conversations & Google meet. But right now we are mainly using Slack and Notion. The process of communicating is simple and straightforward.

What did you find most impressive or unique about this company?

The Digital Butlers team is really concerned about employers. They work fast and are highly professional. They also focus on understanding our requests and helping us to find the best way to solve tasks.

Are there any areas for improvement or something they could have done differently?

No, everything is great.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Moloko Creative

Describe what your company does in a single sentence.

We are a branding agency from Florida (USA)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Backend development
API connections
Frontend development

SOLUTION

How did you find Digital Butlers?

Referral

Why did you select Digital Butlers over others?

High ratings
Good value for cost
Company values aligned
Other Special partner rate

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a customer who asked us to build an e-commerce platform to provide artists with an opportunity to sell creative clothes. There are a lot of different functions, like a personal account, ad posting manager, cart, checkout, payment system with a special fee structure, etc. We already had an approved design so we provided Figma files to the DB team and they worked on the rest of the stuff.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fully working e-commerce platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was done via Telegram and we chatted with project manager Daria. They got ahead of the schedule a little bit so our client was very happy about it.

What was your primary form of communication with Digital Butlers?

Email or Messaging App

What did you find most impressive or unique about this company?

We met each other when they needed help with their brand positioning. At that time we were impressed by their philosophy and "the Butler Code". Plus their work quality is very solid and they provided us with a special partner rate. Based on these facts we built a strong co-operation and will recommend the Digital Butlers team to others.

Are there any areas for improvement or something {provider_name} could have done differently?

on’t have anything in mind for now, but there is no limit to perfection 🙂

BACKGROUND

Please describe your company and position.

I am the CEO of The Creative Bureau

Describe what your company does in a single sentence.

The Creative Bureau provides marketing, Branding and digital design services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

To provide seamless and best in class web development services to launch our company website leveraging supplied and detailed UI Figma files.

SOLUTION

How did you find Digital Butlers?

Online Search
Webflow

Why did you select Digital Butlers over others?

High ratings
Pricing fit our budget
Company values aligned

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We provided detailed figma files from which the digital butler were to develop on the webflow platform. Includes animation, Transitions, page linking, SEO, and launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measures were accuracy, engagement, attention to detail, efficiency, and speed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent, timely, detailed, focused, intelligent, and accommodating. Proactively asked questions demonstrating their industry knowledge and executed in timely manner.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I have hired and managed internal development teams in the past and have also worked with external development partners. Their quality of work and responsiveness were comparable and sometimes exceeded the work of internal teams. Best experience I have had with external development resources in my 30 years of web development experience.

Are there any areas for improvement or something Digital Butlers could have done differently?

Maybe a bit more visibility and reassurance early on with potential clients concerned about working with a firm outside of the country. Also, a bit more info/expectation setting of the possibility of being charged more than the quoted price.

My project was only 10% higher, which was acceptable considering it was non-client work. If it's work done for a client, I will need to clarify final billing expectations before work commences, as client work can be tricky if they are billed more than quoted without expectations set up front.

BACKGROUND

Please describe your company and position.

I am an executive at Cyber Armour B.V.

Describe what your company does in a single sentence.

Cyber security services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Website design and development

SOLUTION

How did you find Digital Butlers?

Referral
Work on another project in the past

Why did you select Digital Butlers over others?

Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from Digital Butlers were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Digital Butlers to design and develop a website focused on cybersecurity services to provide businesses securely and comfortably. The main objectives were to create a clean and professional landing page that would clearly communicate the services offered, showcase relevant certifications, and allow for user feedback. Additionally, we wanted the site to be highly adaptable and easy to maintain, so that we could update it ourselves without needing to rely on external support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

What stood out most about Digital Butlers was their ability to perfectly capture our vision from the start. Without the need for extensive revisions or back-and-forth discussions, they delivered a design that was spot-on, right from the first draft. Their understanding of our needs and their ability to translate that into an effective, visually appealing website was truly impressive.

Additionally, their proactive communication and quick turnaround times made the entire process smooth and efficient. They also went the extra mile by providing detailed instructions for maintaining and updating the site independently, which showed their commitment to long-term client satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management with Digital Butlers was primarily conducted through email and Telegram. These communication channels were effective in keeping everything organized and streamlined.

Through email, we handled more formal communications, such as sharing project documents, providing detailed feedback, and receiving deliverables. Telegram was used for quicker, real-time discussions, making it easy to address urgent questions, provide immediate feedback, and discuss minor adjustments.

Their responsiveness on both platforms was impressive, and the combination of email and Telegram allowed for a balanced workflow — structured yet flexible. This approach made it easy to stay on the same page throughout the project.

What was your primary form of communication with Digital Butlers?

Email or Messaging App

What did you find most impressive or unique about this company?

The project was completed on time and within the agreed-upon scope, demonstrating effective time management and meeting our deadlines.

The website is fully responsive and functions smoothly across all devices, ensuring an optimal user experience. Additionally, the site was designed to be easily explored by the visitor, which was a key objective and has been successfully achieved.

As demonstrated by the provided documentation and instructions, the ability to independently update the website and add new services is another measurable success. This ensures the site remains adaptable to future needs.

Overall, these outcomes reflect both the immediate impact of the project and its long-term viability.

Are there any areas for improvement or something Digital Butlers could have done differently?

No, everything was nice! Much appreciate the work of Digital Butlers and highly recommend them to others

BACKGROUND

Please describe your company and your position there.

I'm business development manager at CRM Solutions Services. We are focusing on IT solutions which helps companies to implement hybrid way of working increasing employees productivity.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Butlers, and what were your goals?

We started to develop website from the scratch. For the purposes Digital Butlers team was hired as experienced and non standard thinking team. Our goal was to create modern website with e-commerce space.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched developers on Webflow platform, Digital Butlers contact person was in the list. Digital Butlers was a highly experienced, non-standard, creative-thinking team that provided us with cost-effective solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had regular kick-off meetings with Digital Butlers team. Their team developed design for our website and engine using Webflow platform. All stages was clear website design creation, structure development, coding, connection to Stripe.

How many people from the vendor's team worked with you, and what were their positions?

3 persons were in the team from Digital Butlers side. Project manager, Web designer and programmer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We launched website in June and since this time we got a lot of nice feedbacks from potential customers about design and usability of website.

Describe their project management style, including communication tools and timeliness.

We had meeting 2-3 times per week via Google teams, also we had a group chat in Telegram for communication and guys provided us video reports via Figma and Loom platforms which is very nice from our side. From project management perspective all was done according time line described in our contract! Nice job!

What did you find most impressive or unique about this company?

They have a lot of experience. They can hear customer and propose non-standard solutions which best suits for customer's needs and budget. Very good team to work with!

Are there any areas for improvement or something they could have done differently?

I don't have anything to add here. Nice team, nice job!

BACKGROUND

Please describe your company and your position there.

We are an edtech startup building a new kind of Learning and Development (L&D) platform that connects employees to unique teachers -- from pro athletes, FBI agents, top professors, social justice advocates, and more.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Butlers?

We hired Digital Butlers for a full redesign of our website. We required a compete revamp of the website's structure, as well as a visual identity refresh.

SOLUTION

How did you select this vendor?

I worked with DB in the past on another project for a fintech startup in NYC. I found them on the webflow marketplace and got in touch with them. After a long vetting process, I ended up selecting DB out of more than 7 vendors.

Describe the project in detail and walk through the stages of the project.

We provided the team with a brief, describing what we need and what's the long-term vision. There was a high level structure with specific details on what each part of the website should achieve. We then worked with the DB designers to make sure that they understand what we need. The designers prepared the wireframes with a specific narrative. Once we agreed on the wireframes, we got to see the final designs. The were much better than what we expected.

How many resources from the vendor's team worked with you, and what were their positions?

1 manager
1 UX/UI designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final designs deliverables were above our expectations. We went through every single small detail. All the team gave their thumbs up to the final design. We're planning to move to the development phase very soon.

How effective was the worflow between your team and theirs?

Very effective. We had 2 calls per week, each call was under 1 hour or 30 minutes respectively. All the work is done on time, strictly according to our schedule.

What did you find most impressive or unique about this company?

They understand UX/UI and they also can do mobile very well, which most vendors suck at. Their communication is spot on and I liked their attention to detail. Also, they care about the final outcome, which is super important.

Are there any areas for improvement or something they could have done differently?

I can't think of anything right now.

BACKGROUND

Please describe your company and position.

I am the COO

Describe what your company does in a single sentence.

We're building an all-in-one solution to early-stage outdoor fire detection. Detecting wildfires early, preventing disaster at the start.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Build a very polished website to showcase our company
Launch a pre-order campaign to drive users to pre-order our product

SOLUTION

How did you find Digital Butlers?

Online Search

Why did you select Digital Butlers over others?

High ratings, Great culture fit, Good value for cost, Referred to me, Company values aligned

What was the size of Digital Butlers’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Butlers needed to design and build the entire website from scratch. We started with just a copy (text) draft, which the team used to develop the entire design concept for both computer and mobile users. After finalizing the design with us, the developers began implementing the design, and continued that process for the next few weeks.

We needed a brand-new website with 4 "full pages" as well as a few simpler pages (e.g. FAQ, Order confirmation, privacy and terms). In addition to a multitude of animations and interactive functionality, Digital Butlers built two very complicated 3d-model animations that seemlessly integrated with user interaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are receiving pre-orders of our product through the website
We've receiving enthusiastic positive feedback from our advisors and investors
The 3d-models run smoothly without glitches or loading issues

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There was a superb level of communication demonstrated by the team. Alex was very responsive, promptly responded to all emails, and readily got on calls even on short notice. Despite the 11-hour time difference, we were able to clearly communicate our goals, and the team discussed every single point that we wanted to discuss in detail. Not a single piece of detail was omitted or ignored.

Moreover, multiple members of the team (such as engineers) were present on all calls where we requested to speak directly to them. The team made their best effort to deliver the website in time, despite the multitude of new technical features that they needed to learn to carry out the fancy design of the website.

What was your primary form of communication with Digital Butlers?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

The company had a very impressive detail-oriented approach to designing the website. When we disagreed on certain design choices, Digital Butlers discussed in depth why their choice was the best from a design perspective. They were ready to reach the most polished professional result even if we initially objected to a certain design decision.

Often times other teams would agree with whatever the client wants to make them happy, even if that hurts the final result of the project. Digital Butlers were not like that at all. I was mindblown by the attention to detail and absolute dedication to making the website as perfect as possible.

Even if it meant staying up long nights, working overtime, and fixing the smallest details (such as optimizing speed and fixing textures). This dedication to the final product is very rare to come by and much appreciated. Without that work by Digital Butlers, we wouldn't have a successful pre-order launch.

Are there any areas for improvement or something Digital Butlers could have done differently?

The only area of improvement I can think of is their prioritization of tasks. When working with Digital Butlers, it's good to be very clear about which tasks you believe have the highest priority of finishing first. Because the Digital Butlers team is so passionate about delivering a perfected final product, they may sometimes spend a lot of time fixing a certain section before moving onto other steps to fix. Their dedication to the project shows even here!

BACKGROUND

Please describe your company and position.

I am the Design Lead of a Venture Studio

Describe what your company does in a single sentence.

We are a multi-award winning product and venture studio. Based in London, working internationally. Our mission is to help businesses design and build new experiences and ventures that demystify technology, make the complex simple, and create a more equitable future for the many.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Build and deliver stunning yet functional Webflow projects

SOLUTION

How did you find Digital Butlers?

Online Search

Why did you select Digital Butlers over others?

High ratings
Pricing fit our budget

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build multiple branded web flow websites across many different industries. Including integrating complex systems and custom codes to deliver the exact functionality and aesthetics needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Regular check-ins that met planned delivery dates for the project. Aswell as ongoing support and feedback needed to complete the proejct

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They work as closely as needed to the team which means they are both independent as well as collaborative as needed. They responded extremely quickly and well to tight deadlines. Delivering both quality and quantity at the needed times.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are passionate and thoughtful about you and your clients' needs. Reaching deadlines and work loads as needed to deliver an excellent service and outcome.

Are there any areas for improvement or something Digital Butlers could have done differently?

No no improvements, every project, the teams and performance blow our expectations.

BACKGROUND

Please describe your company and position.

I am the Project Manager of a car dealership.

Describe what your company does in a single sentence.

Our company aims to revolutionize the car purchasing experience by offering seamless online transactions, including integrated credit applications while facing challenges in remote vehicle registration.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

We wanted users to feel comfortable and confident when purchasing a car through the website, similar to the experience on the Tesla website.
Our goal was to increase the conversion rate and sales of cars through the website by creating an attractive and intuitive interface as well as developing a new approach to car purchases in our country.
We aimed for the website to offer not just car purchases but also to create a unique and emotional experience for customers, helping to establish a connection with our brand.
We also requested Digital Butlers to integrate credit application functionality on the website to streamline the purchase process for customers.

SOLUTION

How did you find Digital Butlers?

webflow ranking

Why did you select Digital Butlers over others?

Pricing fit our budget
Great culture fit
Good value for cost
work quality

How many teammates from Digital Butlers were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the following key points:

Design and development of the website on the Webflow platform: DB were responsible for creating the design and functionality of the website that met the ideal vision and similar experience to Tesla website. This involved creating a user interface that effectively conveyed our brand concept and provided convenience for end users.
The most important aspect! Integration of functionality allowing users to apply for credit directly on the website was required. This involved collaboration with banks and development of a secure data transmission system. Here, we wanted to use the liberal approach and flexibility of the bank system in Kazakhstan that may allow us to achieve our goal.
Testing period: After website development, Digital Butlers conducted testing to ensure its functionality and staff training because the service should be ideal as it’s the first project like that in Kazakhstan.

Key outcomes included:

Creation of a high-quality and attractive website
Integration of financing functionality

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

What struck us most about Digital Butlers was their ability to blend creativity with technical expertise seamlessly. They didn't just deliver a website; they crafted an immersive digital experience that reflected our concept's essence. Their attention to detail, from the design elements to the functionality, was exceptional.
Moreover, their proactive approach in offering solutions and their commitment to ensuring the project's success set them apart. Overall, Digital Butlers' dedication to delivering innovative solutions tailored to our needs left a lasting impression on us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Digital Butlers demonstrated adaptability and responsiveness to our needs, ultimately delivering a website that aligned with our company. Their expertise in web development, attention to detail, and commitment to meeting client objectives were noteworthy aspects of their project management approach. The DB's project management is based on the KANBAN method. They used the KAITEN app for task manipulations and the TMetric app for time tracking.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Digital Butlers successfully integrated a bank into the system on our website. Indeed, the credit application process took only 3-5 minutes on the website. Users simply clicked “Buy on Credit”, and took a selfie with their ID card, and the data was sent to the bank. Within a couple of minutes, the bank would decide whether to approve the credit or not. In this regard, Kazakhstan has advanced significantly ahead of the rest of the world with its progressive banking system.

However, we encountered difficulties with registering cars at the state vehicle inspection without the buyer present. A local team attempted to negotiate with them, but after six months of struggle, they admitted defeat. To this day, remote car registration remains impossible.

Our vision of having tow trucks with giant gift-wrapped packages roaming the cities has yet to materialize (it was our main commercial idea to surprise people outside, but we didn’t mention it at the very beginning).

Are there any areas for improvement or something Digital Butlers could have done differently?

Generally, we have no suggestions for improvement and we know that Digital Butlers are the ones who can create IT solutions better than anyone else.

BACKGROUND

Please describe your company and position.

I am the CEO + Founder of Peechpay.com

Describe what your company does in a single sentence.

PeechPay connects gig-economy workers to verified healthcare professionals

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

We wanted to cooperate with Digital Butlers to design and develop a medical service platform that provides accessible and transparent healthcare options without hidden fees, ensuring the best possible care.
The specific goals included creating a user-friendly interface to help users find medical services in their location at affordable prices, integrating features such as search, sorting, and filtering by location and language.
Additionally, we aimed to incorporate animations to enhance the website’s visual appeal

SOLUTION

How did you find Digital Butlers?

Clutch Site

Why did you select Digital Butlers over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from Digital Butlers were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Primarily, we engaged Digital Butlers for both the design and development of our medical service platform. This included creating a user-friendly interface and implementing a backend system.

User Flow and Features: The initial user flow was provided by us, but Digital Butlers had to refine and develop the logic based on this flow.

Key features included:

Search and filtering: Users can search for medical services and filter results by location, competencies, and the language spoken by the doctor.
Sorting Options: sorting by location and language was integrated.
Animation: Digital Butlers suggested implementing animations to enhance the website’s visual appeal, we agreed. Their animator worked on Lottie files to create these animations.
Integration and Testing: We wanted them to integrate our database, which required several adjustments due to inaccuracies in the initial data.

The key deliverables included:

a fully functional medical service platform
integrated database
animated elements to improve user engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Functionality: The platform works just as we hoped! Features like searching for services by location and language are spot-on, making it easy for users to find what they need.
Visual Appeal: The animations they added really make the site pop! They give it a lively, modern feel that users will enjoy.
On-Time Delivery: Even though there were some bumps with the database at first, Digital Butlers kept things on track and delivered right on time. We were really impressed by their ability to stick to the deadline.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Digital Butlers demonstrated strong project management throughout our engagement. They delivered the project within the agreed-upon timeframe, despite some initial delays related to integrating our database. Their responsiveness to our needs was particularly notable; they maintained effective communication through email and WhatsApp, quickly addressing any questions or concerns.

What was your primary form of communication with Digital Butlers?

Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive about Digital Butlers was their proactive approach to enhancing our project. They not only executed the design and development tasks but also suggested valuable improvements, such as more logical UX and incorporating animations to bring the website to life.

Their flexibility in adapting to our evolving needs and their commitment to refining the user flow demonstrated a deep understanding of both our objectives and the end-user experience. Additionally, their excellent communication and responsiveness throughout the project ensured smooth collaboration and timely delivery.

Are there any areas for improvement or something Digital Butlers could have done differently?

We have no complaints and no suggestions for improvements. The cooperation was smooth and easy-going. Overall, we received exactly what we had planned. Good luck to Digital Butlers on their new and exciting projects! 🙂

BACKGROUND

Please describe your company and position.

I am the marceting manager of an it services company

Describe what your company does in a single sentence.

Our company provides comprehensive IT solutions for optimizing logistics operations in ports, warehouses, and railway stations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Ensure seamless integration with our server for complete file control.
Redesign the corporate website to reflect brand identity.
Create a clear and logical structure for showcasing solutions across various industries.
Develop a user-friendly CMS for easy content updates and management.

SOLUTION

How did you find Digital Butlers?

Online Search

Why did you select Digital Butlers over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from Digital Butlers were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Conducted UX research and created wireframes based on target audience analysis.
Designed responsive interfaces in Figma, adhering strictly to corporate branding.
Developed a custom WordPress theme for dynamic content management.
Integrated front-end using HTML, CSS, and JavaScript for a fast, lightweight experience.
Provided ongoing support and coordination for content updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved User Engagement: The new, intuitive site structure resulted in increased user interaction, with visitors exploring hardware and software solutions more thoroughly.

Enhanced Brand Perception: The updated design, aligned with the company’s brand identity, received strong positive feedback from stakeholders, reinforcing the company’s visual identity and credibility.

Optimized Content Management: The custom WordPress theme made it significantly easier for the internal team to manage content updates, publish new information, and handle SEO tasks efficiently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was well-organized, with clear communication at every stage. They delivered on time and were highly flexible, accommodating our needs and feedback swiftly. We appreciated their transparency and the structured process, which made it easy to follow progress.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Digital Butlers truly lived up to their name; they consistently demonstrated a supportive and collaborative approach, helping us not only design the website but also advocate for its vision within our company. Their team was always responsive, offering valuable insights and adjustments whenever needed.

Are there any areas for improvement or something Digital Butlers could have done differently?

All stages of work were completed at a high level.

BACKGROUND

Please describe your company and position.

I am the Founder of Don't Tell Dad

Describe what your company does in a single sentence.

A neighbourhood bakery and restaurant.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Build a new Webflow website based on the provided design and ensure the website is mobile-friendly and easy to navigate.
Animate provided illustrations and implement them on the site to add engaging visual elements.
Connect changeable website areas, such as the menu, team descriptions, and links to the table booking service, to the Webflow CMS for easy future updates and integrate a third-party booking tool.

SOLUTION

How did you find Digital Butlers?

Referral
Worked with them before

Why did you select Digital Butlers over others?

High ratings
Pricing fit our budget
Great culture fit

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for the Don't Tell Dad Bakery & Restaurant website development project included:

Developing a new website using Webflow based on the designs provided by the client. Digital Butlers was responsible for translating the static designs into a fully functional, responsive website.
Connecting dynamic sections of the website, including the menu, team descriptions, and links to the table booking service, to the Webflow CMS. This allows the client to easily make future updates and edits to these sections without requiring additional development work.
Ensuring the site is fully responsive and optimized for mobile devices. Digital Butlers was tasked with guaranteeing excellent performance and usability across various screen sizes, from desktop computers to smartphones.
Creating and integrating Lottie animations as outlined in the project requirements. These animations were to be used to add dynamic, engaging visual elements to the site, enhancing the overall user experience.
Meeting the deadline for launching the new site by January 6th, 2025. Digital Butlers was expected to manage the project timeline effectively to ensure the website was delivered on time.

Key deliverables included:

A fully functional, responsive Webflow website based on the client's designs
Integration of dynamic content with the Webflow CMS for easy content management
Implementation of Lottie animations to enhance the visual appeal of the site
Optimization of the website for mobile devices to ensure seamless user experiences across all screen sizes
Successful launch of the website by the agreed-upon deadline of January 6th, 2025

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes were:

The website was launched successfully with no bugs or functionality issues reported. This indicates that Digital Butlers delivered a high-quality, fully functional website that met the client's requirements and expectations.
Positive feedback was received from customers regarding the website's design and usability. This suggests that the new website effectively represents the brand, is visually appealing, and provides a user-friendly experience for visitors, ultimately contributing to customer satisfaction.
Digital Butlers achieved all the goals outlined in the project plan. This demonstrates their ability to understand and meet the client's objectives, deliver the agreed-upon scope of work, and manage the project effectively from start to finish.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Olga effectively managed the project, keeping us informed and guiding us through any changes. While the initial deadline was shifted due to design adjustments, the team adapted and delivered by the new agreed-upon date, January 6th, 2025. Their response time was prompt, and the project was executed smoothly.

Digital Butlers demonstrated flexibility in accommodating changes to the project scope and timeline. When design adjustments were required, they worked closely with us to establish a new deadline and ensured that the project was still delivered on time.

Throughout the project, Digital Butlers was responsive to our needs and maintained open lines of communication. They promptly addressed our concerns or questions, and their team was proactive in providing updates and seeking feedback.

Overall, Digital Butlers' project management approach was characterized by adaptability, clear communication, and a commitment to meeting our needs and expectations. Despite the challenges posed by changes in the project, they managed to deliver a successful outcome within the revised timeline.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Digital Butlers stood out for their ease of collaboration and clear communication, making it simple to work together despite our small team and tight deadlines. Their Webflow development expertise and ability to understand and execute our vision were particularly impressive. The team's responsiveness, flexibility, and commitment to delivering a high-quality website that met our needs set them apart from other companies we have previously worked with.

Are there any areas for improvement or something Digital Butlers could have done differently?

The only area for improvement would be better communication regarding the final changes and updates. While Digital Butlers was generally excellent in their communication throughout the project, a more detailed smmary of agreed changes during the final stages would have helped avoid confusion and ensure that everyone was on the same page. This would have streamlined the project's conclusion and made the handover process even smoother. However, this is a minor point, and overall, we were extremely satisfied with the quality of work and level of service provided by Digital Butlers.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Coastalbliss

Describe what your company does in a single sentence.

Coastalbliss offers premium vacation rentals in Cyprus, focusing on unique travel experiences and exceptional hospitality.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Develop a modern and fully functional direct booking website on Webflow.
Integrate Hostaway PMS and other third-party services (Stripe, Affiliates).
Create a scalable system for future projects and property listings.
Provide a user-friendly backend for easy content and booking management.
Ensure a clean, responsive, and visually appealing UI.

SOLUTION

How did you find Digital Butlers?

Online Search
Other

Why did you select Digital Butlers over others?

High ratings
Good value for cost

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developed a responsive and scalable direct booking website using Webflow.

Integrated Hostaway PMS, Stripe, and affiliate systems via custom backend.

Built a custom UI with detailed property filtering and booking logic.

Created a seamless user experience across desktop and mobile.

Delivered custom scripts for dynamic search results and availability checking.

Supported transition and prepared for further scaling of the platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A fully working direct booking website launched as planned
Functional integration with Hostaway PMS, Stripe, and Tapfiliate
A significant improvement in design and user experience compared to the old site
Plans for expanding with new projects and content areas are underway

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was clear and collaborative. While certain technical parts took longer due to API limitations, the team kept us informed and made adjustments transparently. I always felt that they were working hard in the background and had our best interests in mind. They adapted quickly, communicated clearly, and were always open to feedback.

What was your primary form of communication with Digital Butlers?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They genuinely tried to minimize our workload and took full ownership of the technical complexities. Their ability to troubleshoot and integrate Hostaway’s API effectively was impressive. I appreciated their transparency and drive to make things work, even when the project became more complex than expected.

Are there any areas for improvement or something Digital Butlers could have done differently?

The only moment of uncertainty was early on when it wasn’t fully clear what was and wasn’t included in the scope. However, this was resolved quickly, and likely a mutual misunderstanding. In the future, having slightly more structure around timelines might help, though I understand this was hard to estimate due to the exploratory nature of the integrations.

BACKGROUND

Please describe your company and position.

I am the Conversion & Growth of an automotive company

Describe what your company does in a single sentence.

Cofinity-X is the first and only operator empowering the Catena-X dataspace. We were founded by world-leading companies to bring Catena-X to life for the automotive industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Redesign the website to enhance the company's web authority.
Simplify the explanation of Cofinity X's complex hardware and software systems.
Streamline the onboarding process for new partners and users.
Integrate a pubilc marketplace for apps and services

SOLUTION

How did you find Digital Butlers?

Online Search

Why did you select Digital Butlers over others?

Pricing fit our budget
Great culture fit
Good value for cost
Portfolio

How many teammates from Digital Butlers were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This project's scope was comprehensive, focusing on the complete overhaul of the company's online presence to meet modern standards while addressing the specific needs of a complex industry.

The project was executed in multiple phases, each contributing to the overall goal of enhancing web authority, simplifying system explanations, and integrating new functionality.

Key deliverables included:

Full UX and UI design overhaul of the existing website.
Development of interactive animations to explain complex systems.
Integration of a custom API to connect the marketplace to the website.
Creation of a simplified and intuitive onboarding flow for new users.
Website developed on Webflow with dynamic CMS for easy content updates.
Each phase of the project was aligned with our goals, delivering a website that significantly improved Cofinity-X’s online authority, simplified complex system explanations, and provided a dynamic marketplace to foster innovation within the automotive industry.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Digital Butlers impressed us with their top-notch design work and their ability to seamlessly translate design concepts into efficient, high-quality development. Their combination of aesthetic vision and technical expertise was outstanding.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Digital Butlers demonstrated strong project management skills, adapting to our needs and feedback promptly. While the timeline was tight, they delivered on schedule and maintained transparent communication throughout the process, particularly in handling last-minute adjustments before launch.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Enhanced Web Authority: The redesigned website significantly boosted our online presence, receiving positive feedback from key partners and stakeholders. This new professional look allowed us to confidently showcase our capabilities to industry leaders, establishing us as a trusted player in the automotive tech space.
Clearer Communication of Complex Systems: The user-friendly layout and engaging animations helped to demystify our complex hardware and software offerings. Even non-technical users can now easily understand our solutions, leading to more productive conversations with potential clients.
Successful Marketplace Integration: The custom API integration allowed us to launch a marketplace where providers can offer automotive solutions directly through our platform. This has increased user engagement and facilitated partnerships within the automotive community.
Streamlined Onboarding Process: The improved onboarding flow made it easier for new partners to join our ecosystem, increasing registrations. The intuitive user experience reduced friction in the sign-up process, leading to faster partner acquisition.
Ongoing Maintenance and Flexibility: Digital Butlers’ work extended beyond the initial launch, providing us with long-term support through a maintenance contract that ensures we can continuously improve and update the website as needed.

Are there any areas for improvement or something Digital Butlers could have done differently?

Having more shared planning tools and regular updates on the project’s backlog would have been helpful. Additionally, aligning communication styles for wider team involvement could be improved, especially when collaborating with non-technical colleagues.

BACKGROUND

Please describe your company and position.

I am the Former Head of marketing of a real estate company

Describe what your company does in a single sentence.

We are dedicated to developing high-class properties in Cyprus that cater to customers' personal living desires and investment goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Project management
UX design (Logic & prototype)
UI design (Style & Visual)
Webflow development
Profit Base connection
Website maintenance

SOLUTION

How did you find Digital Butlers?

Webflow ranking system

Why did you select Digital Butlers over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
Portfolio

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had an outdated WordPress-based website that required a modern overhaul to stay competitive in the market and secure lucrative contracts. Our goal was to attract more visitors, potential clients, and higher lead generation, providing business with the new web boost. We aimed to achieve this by revamping the site's design and optimizing its functionality, making navigation effortless and aligning it with contemporary design standards.

The Digital Butlers team should not only create a new interface for us on the web but also work on the user experience logic. We wanted to be sure that the upgraded website would be clear for the user. We also chose to migrate our site from WordPress to Webflow CMS because wanted our website to look professional and easy to control.

Our property management system called ProfitBase should also be integrated into the site to make it comfortable for our managers to keep the real estate information up-to-date.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw the results of their work when they shared the first design concepts with our team. Our old website was pretty old-fashioned and we definitely understood that the new will would look much better. Following the launch of the redesigned website, there was a noticeable increase in website traffic and user involvement. Our partners and clients mentioned the nice website interactions, clean user-friendly design, and functionality.

One of the cool things that we really liked about the UX is the sidebar with all available properties. A working solution that helps our users see the list of available objects and open the information page from any place on the site. Plus it is much more comfortable to use the website by our internal department now. We are able to change any element of the site via Webflow CMS / designer. And the connection with ProfitBase works well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In the beginning, we had all conversations via email. But after the project started we transferred our chat to Telegram. We are still using it for maintenance and other requests. They used the KANBAN methodology to deliver the project by stages and shared hourly-based reports of their work via TMetric. The site was delivered stage by stage:

prototype
design
frontend
CMS connection
testing.

As far as the progress went we saw real results and provided approval on each point.

What was your primary form of communication with Digital Butlers?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They really cared about our request. When we had our first meeting in our office we described to Alex (DB's Business Relationship Manager) the whole scope of the website that we want to see. The first rough estimation from Alex's side was a little higher than our budget. Then we asked if there was a way how we could fit everything in the desired price.

After a few days and discussion with the team, Alex got back to us with a solution that fit our resources, and in addition, they helped us with the prototyping for free. It was very kind and professional from their side. Sometimes we ask Digital Butlers to help us with website management and there wasn't a day when they refused. Not every company will provide so much attention to your requests.

Are there any areas for improvement or something Digital Butlers could have done differently?

I really liked how they did the job. Right now I’m planning a new more ambitious project for a different market / location. It will have more complex functionality and will need more attention on the UX side. And Digital Butlers team is on my potential vendor's list for this. Maybe when we will work on it I will have anything to recommend but not now.

BACKGROUND

Please describe your company and position.

I am an Executive of Mad Ventura S.L.

Describe what your company does in a single sentence.

At Vit2go, we develop intelligent nutritional supplements to combat the three most common complaints of everyday life: fatigue, colds, and hangovers after alcohol consumption.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Project management
UX design (Logic & prototype): Creation of new pages to enhance user experience and site navigation.
UI design (Style & Visual): Redesigned WordPress theme for improved aesthetics and functionality, making it comfortable for the client
Promo materials: design of promotional materials such as brochures and booklets, etc.
Site development: Building a WordPress theme and connection to the database.
WooComerce connection: Seamless integration / transfer of existing e-commerce features and product listings.
Website maintenance: Ongoing support and assistance in website updates.

SOLUTION

How did you find Digital Butlers?

Referral

Why did you select Digital Butlers over others?

Pricing fit our budget
Good value for cost
Referred to me

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved redesigning our website “Vit2Go”, which was built on WordPress. This included updating the site's theme, particularly for the e-commerce section, and creating various new pages.

In total, the site consisted of approximately 15 unique pages. Additionally, there were already several dozen products listed, along with reviews and a significant number of orders. Our task was to carefully implement these changes without disrupting any existing functionality, particularly ensuring the seamless operation of the e-commerce portion of the site.

Furthermore, we ask DB to assist us with design and printed materials, including brochures, booklets, and other promotional items. We wanted to have a comprehensive design and development partner, offering full support throughout the implementation of new elements, making the scope of work convenient.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Digital Butlers are the ones who always find a solution in any situation, and we like it. They are the perfect place to address any web-related requests. Initially, we approached them for page design and a new theme. Then they completely recreated it on WordPress and adapted our complex website. They have been constantly updating it for four years now. They also assist us with design and printed materials.

Whenever we have a web-related request, we immediately turn to Butlers, and it's important for us to have such a reliable partner and contractor who can always solve design/development tasks for us. Their attention to detail and commitment to excellence were evident throughout the entire project. Despite the complexity of the tasks involved, they remained focused and dedicated to delivering results. We are grateful for their expertise and professionalism, and we look forward to continuing our partnership.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have been working for more than 4 years already and I can't remember any time when there were any delays. Opposite, if we needed any task to be to the specific date everything was delivered on time.

We have a WhatsApp group where we mostly communicate. We also used email for sending various documents directly. For the most part, we managed all our discussions on WhatsApp and tracked all tasks via the teamwork.com system. Digital Butlers are also gathering working hours using Tmetric. We are receiving their reports and invoices via email every month for making payments.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

All the tasks we set before were completed, as we described earlier. Initially, Digital Butlers meticulously designed the entire site layout in Figma, ensuring it was visually appealing and user-friendly for both desktop and mobile users.

After we approved designs, they involved creating a custom WordPress theme tailored to our specific needs. Everything was done well - the new theme was integrated into our existing system, ensuring compatibility with all necessary plugins and functionalities.

As part of the process, they conducted thorough testing to identify and resolve any potential issues. Digital Butlers updated all plugins to the latest versions and optimized the database for improved performance. They configured our e-commerce module, ensuring smooth and secure transactions for our customers.

BACKGROUND

Please describe your company and position.

I am the Head of Product of Caha!

Describe what your company does in a single sentence.

Caha is an all-in-one car management app, providing timely reminders for MOT, tax, insurance, and breakdown renewals, ensuring a hassle-free ownership experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Upgrade of the Webflow site template
Integration of the Google Map API
Website maintenance

SOLUTION

How did you find Digital Butlers?

I reached out to DB because had worked with them on another project before.

Why did you select Digital Butlers over others?

Pricing fit our budget
Good value for cost
OtherEnjoyable experience in the previous project

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to create a website for our brand-new app, that just came to the market of the United Kingdom.

To do it, we purchased the Webflow template on the marketplace and wanted the Digital Butlers team to adjust it for our needs. We requested the following work to be done:

implementation of the branding (like fonts, colors, style elements, etc.)
new blocks/ pages creation and adjustment of the existing ones
webflow Content Management System setup
third-party APIs connection
incorporate Lottie animations
ongoing support

Google Maps customization and integration were also required. We wanted to create a map with multiple vendors locations, connected directly to Webflow CMS.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I really appreciate their honesty. In addition to high web development skills, they are very ecological and loyal. They were able to finish the development 25% faster than originally estimated. And they honestly provided us with a real hourly report. Although they could simply issue an invoice for the initially agreed amount. Taking off my hat.

They are also highly experienced in Webflow projects. Even if the original system functionality isn't capable of providing something they will be able to add it using custom code and third-party integrations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The requests we made were clarified, estimated, sliced on task, and structured before starting the work. All the tasks that were assigned to Digital Butlers were done on time. And even a little faster.

We run our conversation via email. In addition, we used Notion for project specs and milestones tracking. Google Meet for calls. They also track time in tmetric.app

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

igital Butlers updated the template step by step. We wanted to launch the MVP version of the site with limited pages first and then add more functionality during the road.

Based on this strategy, they launched the home landing page as phase one. After that About, Blog, Changelog, and Careers pages were added. Required dynamic sections were connected to Webflow CMS collections and fully editable via the platform. The job from the described stage was done on a high-quality level and even 25% faster / cheaper than originally estimated.

After that, we wanted to add a new vendors locations page with the integrated Google Maps API, plus its connection with Webflow CMS. This task was correctly estimated and developed for us in time. In the future, we will use Digital Butlers to maintain the site and add more pages / functionality.

Are there any areas for improvement or something Digital Butlers could have done differently?

The only issue I faced was connected with the script load. There was a moment when their server had some technical issues and our site wasn’t load for 20 minutes. When I wrote them a message in WA it was fixed pretty quickly. After that, we decided to take scripts to our server to avoid such troubles. Digital Butlers migrated for free and updated all the links.

Other than that everything is great as always. They provide five-star service.

BACKGROUND

Please describe your company and position.

I am the Product Designer of DcentraLab

Describe what your company does in a single sentence.

DcentraLab develops on-chain products to accelerate blockchain mass adoption, create value, improve transparency, and lead the decentralized revolution.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Upgrade our existing projects websites (build new sections and adjust existing ones)
Improve site load speed and performance (Google Page Speed)
Implement the sites with a new CMS structure/content (Services, Blogs, Landing pages, Team, etc)
Integrate third-party APIs (Our own app)
Completely rebuild sites (Following on design)
Manage and deliver tasks for multiple projects in a clear and fast way
Help with design materials preparation (3D, illustrations, animation)

SOLUTION

How did you find Digital Butlers?

Webflow ranking system

Why did you select Digital Butlers over others?

High ratings
Pricing fit our budget

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rebuild and maintain our DcentraLab.com, Hord.fi and ChainPort.io sites using a new style and design materials. All sites should perform well and have some third-party API integrations. Tasks for these projects should be managed separately and implemented quickly.

We searched for an outsourced development department that would be reliable, skilled, and always online. Knowledge of Webflow was critical as well as the opportunity to work with third-party code: CSS, HTML, JS, and PHP.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team is successfully implementing the updates we request every week. They also provided professional input and creative vision on the design during the development process. It helped us to make some changes to the site more accurate and relevant. Digital Butlers assisted us in developing 3D models and integrating them into the HORD website.

Sometimes we needed a Webflow tutorial on how to manage the content using Webflow CMS. Digital Butlers recorded Loom videos and provided us with detailed instructions on how to do the stuff we requested.

We've come to see that the team is truly professional and excels in their work.

The website's internal structure stays tidy, and they're quick to implement new sections and changes. We have used Digital Butlers as an ongoing support team for 4 years already and will be glad to do it in the future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

For project management we created a chat system in Telegram that allows us to clearly manage all income tasks, quickly estimate, and implement updates. The Digital Butlers team tracks every hour in the Tmetric web app and shares the reports with us every month. Based on this we are making payments.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I love their positioning. Like "Alfred" to "Batman" philosophy not only sounds unusual but also performs efficiently when we speak about our project. I think that the overall professionalism is something that I can indicate. The team is not only capable of implementing any task that we require but also is flexible in terms of timing when it is critical to us.

Are there any areas for improvement or something Digital Butlers could have done differently?

I don't think so. Development quality is solid. Webflow functionality knowledge is deep. QA is included. The design skills of the team are also high. From the project management perspective, the Digital Butlers approach is transparent and reliable.

We had some improvements to make during the working process but I don’t remember what they were specifically. During these 4 years, the team grew up strongly, and right now there is nothing we want to change. They have shown great dedication, hard work, and skill, and as a result, we have no complaints or concerns. We are currently satisfied with their work 👍

BACKGROUND

Please describe your company and position.

I am the Marketing & administrative of KIMIMO

Describe what your company does in a single sentence.

Our company develops services and solutions based on Artificial intelligence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

We asked DB to develop the design for an admin panel tailored for users like critical infrastructure inspectors or engeneers. This panel would allow them to upload videos, process, analyze them and get generated reports.
We wanted our service to process video files as accurately and quickly as possible and provide analytical reports with visualization in the form of screenshots.

SOLUTION

How did you find Digital Butlers?

Referral

Why did you select Digital Butlers over others?

Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved designing an intuitive admin panel and a landing page for our AI video analysis service. Key deliverables included:
Design and development of the Admin panel:

Understanding the functionality requirements of the admin panel, such as uploading and reviewing reports on critical infrastructure inspections.
Creating wireframes and prototypes to visualize the layout and flow of the admin panel.
Designing the interface that is easy to navigate and comprehend for engineers.

Developing the Landing page:

Conceptualizing the content and structure of the landing page to introduce the AI video analysis service, and designing a visually appealing layout that highlights the key features and benefits of the service.
Implementing user-friendly navigation elements and call-to-action buttons to encourage user engagement.
Ensuring the landing page is responsive and compatible with various devices and browsers.
Integrating analytics tools to track user interactions and optimize the landing page performance.

To summarize, the scope of work aimed to create user-friendly interfaces that facilitate the seamless operation of the AI video analysis service for users, while also effectively showcasing the service's value proposition on the landing page.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable project results include full adherence to budget and deadlines.
A user-friendly admin panel was developed for using our service. In addition, the landing page simply, clearly and effectively presents our service to users and potential investors, helping to attract interest in the product.
As for our satisfaction: our continuous cooperation with the company, covering many projects over the years, shows a high level of satisfaction with the results and working relationship.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was efficient and responsive. They initiated the project on December 4th, 2023, and completed it by January 29th, 2024, meeting our tight deadlines. Communication was primarily through Teams for calls and Telegram for routine discussions, ensuring our needs were addressed promptly. They were highly adaptive, incorporating feedback swiftly and making necessary adjustments to the designs, which helped us achieve our project goals within the estimated budget and timeline.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about this company is their deep expertise and specialization in dashboard design, with a strong focus on user experience and user interface, as well as their commitment to continuous learning and improvement in these areas because it wasn’t the first time when we hired DB, and we were able to notice their progress.

Are there any areas for improvement or something Digital Butlers could have done differently?

The DigitalButlers team was friendly and professional. Have been cooperating with them since 2020. Digital Butlers did a great job overall. In our opinion, no improvements are needed!

BACKGROUND

Please describe your company and position.

I am the President of a leather company

Describe what your company does in a single sentence.

We are a New York-based company specializing in the production, processing, and sales of high-quality leather.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Revamp the outdated website to showcase the company better.
Increase lead generation and attract new business opportunities.
Enhance the brand’s digital presence with a premium, modern design.
Create an engaging and conversion-focused landing page.

SOLUTION

How did you find Digital Butlers?

Referral

Why did you select Digital Butlers over others?

Pricing fit our budget
Good value for cost
Referred to me

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Analyze the existing website and identify areas needing improvement to better serve our audience.
Develop a streamlined landing page focused on showcasing our product range and expertise effectively.
Create a fresh, modern design to reflect our premium brand image.
Design a user-friendly layout that guides potential customers through our offerings and encourages them to take action.
Ensure the final website was easy to update and manage internally, allowing us to handle content changes independently after launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased User Engagement: The redesigned landing page significantly boosted user interaction. Visitors spent more time exploring the site, engaging with interactive elements, and navigating through the product sections, which led to a noticeable reduction in bounce rates.
Enhanced Lead Generation: One of our main goals was to attract more qualified leads, and the new design effectively achieved this. We observed a clear increase in consultation requests and inquiries, driven by the strategic placement of call-to-action elements and an improved user flow.
Positive Audience Feedback: Our target customers, including interior designers and furniture manufacturers, shared highly positive feedback. They praised the website’s modern look, ease of navigation, and the premium presentation of our products, which made their experience more enjoyable and efficient.
Strengthened Brand Image: The new design elevated the perception of our brand, aligning it more closely with the high-quality and premium nature of our offerings. We received numerous compliments from industry partners, highlighting the improved professionalism and modern aesthetics of the site.
Improved Conversion Rates: The clear and intuitive design enhanced the user experience, leading to a higher rate of completed actions, such as inquiries and sample requests.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Digital Butlers managed the project efficiently, meeting all deadlines. They were highly responsive to our feedback, proactive in communication, and made sure our needs were addressed promptly throughout the process. We run the conversation via email and Google Meet.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Digital Butlers stood out for their clear understanding of our requests, delivering a high level of web design that aligned perfectly with our brand vision. Their approach ensured that the website was not only visually appealing but also user-friendly and easy to manage internally after the project was completed.

Are there any areas for improvement or something Digital Butlers could have done differently?

Nothing comes to mind. Everything was done properly and with a high level of expertise. I would prefer the services to be cheaper but I don’t think that somebody on such a quality level would be.

BACKGROUND

Please describe your company and position.

I am the Marketing and Sales Executive of Fulfillment for Europe

Describe what your company does in a single sentence.

Since our inception in 2010, Fulfillment for Europe (F4E) has specialized in offering integrated, scalable eCommerce fulfillment solutions from our strategically positioned centers across Europe, assisting numerous brands in expanding into new markets, reducing delivery times, and providing a seamless shopping experience through dedicated account management and expert guidance, establishing ourselves as Europe's leading pan-European fulfillment solution.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Update the design while retaining the current set of pages, sitemap, and content.
Make the website more modern and user-friendly for editing content, including adding and changing images, managing the blog, and other aspects.
Create a convenient and maintainable site that our team could easily work with, making changes and updates without difficulties.
Improve the overall site structure and better navigation for users.
Bring a new vision to stay up-to-date and develop new features and future services.

SOLUTION

How did you find Digital Butlers?

Online Search

Why did you select Digital Butlers over others?

Pricing fit our budget
Great culture fit
Good value for cost
Work quality and expertise

How many teammates from Digital Butlers were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for the project with the team from Digital Butlers included a full redesign of our existing website.

Initial Consultation and Planning

We had a detailed discussion to understand our current website structure, content, and specific needs. We were open to proposals as we trusted Digital Butlers' professionalism. The same applied to the deliverables and timelines of the project.

Design Phase

Creation of a modern, clean, and professional design that aligns with our brand identity.
Development of design mockups and prototypes for all key pages.
Iterative feedback sessions to refine and finalize the design, incorporating our suggestions and preferences.
Development on Webflow
Ensuring the design was responsive.

Content Management System Integration

Integration of a content management system (CMS) to facilitate easy content updates and management by our team, including adding and editing images, managing blog posts, and other key functionalities.

Documentation and Training

Providing comprehensive documentation and training materials on how to use and manage the new website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most impressive thing about Digital Butlers is their ability to blend their innovative ideas with our structure. Despite the initial task being to redesign our site using the current pages without changing the overall concept, they managed to improve the website significantly.

During the project, guys introduced their own vision and adjustments to the site structure. This collaborative approach was appreciated, and they were able to effectively communicate and justify their suggestions, which were readily accepted. They developed a fully maintainable site that was incredibly comfortable for our team to work with, especially in terms of content editing and image management. They provided various instructions and documentation on how to use and manage the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Digital Butlers earned our trust by consistently delivering high-quality work and maintaining clear communication. They allowed us to have minimal involvement in the finer details, demonstrating their professionalism and reliability. The content was delivered on time with detailed explanations.

In summary, Digital Butlers' unique blend of collaborative vision, user-friendly implementation, efficient process, comprehensive support, and professionalism made our experience with them truly outstanding. That’s why everything was done rapidly!

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The final result exceeded our expectations. We found it very easy to switch between and edit similar structured pages, thanks to the duplications created. Even our initially skeptical director, was highly impressed with the outcome. We have a redesigned, well-structured, and beautiful website. The implemented CMS is user-friendly, and most importantly, we can contact DB at any time to ask questions and ensure that we are doing everything correctly.

Are there any areas for improvement or something Digital Butlers could have done differently?

Everything is fine with our collaboration with Digital Butlers, and no improvements are needed, at least from our point of view. The project was executed smoothly, and Digital Butlers delivered exactly what we needed, exceeding our expectations. Their attention to detail, clear communication, and effective implementation of our requirements ensured a successful outcome. We are highly satisfied with the redesigned website and the ongoing support provided.

BACKGROUND

Please describe your company and position.

I am the Sales Director of CYLIND

Describe what your company does in a single sentence.

CYLIND is a 3D rendering studio that specializes in comprehensive architectural visual design services for exteriors, interiors, virtual tours, and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Build filtering for cases, blog
Implement Webflow and third-party animations
Work on website UX and logic
Design the UI that will fit our vision
Build a site on the Webflow platform from scratch
Setup Webflow CMS
Integrate 3D models via WebGL

SOLUTION

How did you find Digital Butlers?

Online Search

Why did you select Digital Butlers over others?

Pricing fits our budget
Great culture fit
Good value for cost

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First of all, we wanted to enhance the CYLIND website and its visual appeal. Our old website was built on Wix and was pretty limited in terms of design features and content management. We already had a new version of the website UI that the previous designer did. But some sections didn't fit our vision, and we expected Digital Butlers to help us finish them.

By injecting vibrant visuals, sleek interfaces, and interactive elements, we wanted to create a unique image where visitors would be captivated from the moment they landed on the site, crafting such a perfect experience of architectural innovation.

Secondly, we needed some help with the UX / logic. We wanted to make our site clear and clean for our target audience. As a result, it should cause the growth of our CTR and make more leads transform into real clients.

Finally, the updated design should be built on Webflow with the usage of nice-looking 3D & animations. It should have the ability to upload projects, edit descriptions, and replace images through the CMS. And load fast.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress and success include the successful launch of the brand-new CYLIND website with its improved visual appeal and completely different but cool user experience. DB introduced numerous captivating animations and diverse grid layouts. Already at the stage of testing our website as users, we were able to engage with our content effectively, experiencing something entirely new. We had a wow effect!

Additionally, the website is full of functionalities that allow us to manage all content independently, finally giving us control over our content and enabling our CYLIND team to post what we need. DB provided us with clear and detailed instructions on how to use the CMS, contributing to a comfortable and efficient working environment.
This collaborative approach has ultimately led to successful outcomes, marking a refreshing departure from our previous encounters and solidifying our partnership.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall, their project management approach was characterized by flexibility and responsiveness. While there were occasional delays due to the iterative nature of the project, Digital Butlers demonstrated an understanding of the need for refinement and iteration. Even when we reached what seemed like the final stages, they continued to introduce new ideas and versions, reflecting their commitment to delivering the best possible outcome.

Despite the additional work required to accommodate these changes, guys prioritized meeting the employer’s (our) requests, ensuring that the final result aligned with our planned vision. Despite some challenges with timing, their willingness to adapt and incorporate feedback ultimately led to a successful project outcome, and we are happy.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Overall, the project's outcomes reflect significant progress and success, both in terms of website functionality and communication effectiveness.

Are there any areas for improvement or something Digital Butlers could have done differently?

Just one small detail: an opportunity to better control ongoing tasks and updates. Some stuff that we wanted to update we discussed in Telegram, others were mentioned in Figma. Digital Butlers gathered everything in one Google Doc, but it does not look like a perfect solution. It will be cool to have one place where we can put our notes as an employer and the team will work on this, with real-time demonstration of the progress. Maybe use some third-party tool, a kinda of Support platform?

In all other respects, we are very pleased. We strongly recommend the Digital Butlers team. 👍

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Arethia

Describe what your company does in a single sentence.

Our company develops and produces a variety of flavor additives and aromas for food products, tobacco items, and oral care products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Redesign the existing website by deciding between creating a new site from scratch or using a Webflow template, ultimately choosing the latter.
Implement the design using blocks from a Webflow template selected by us.
Manage and incorporate a substantial amount of content.

SOLUTION

How did you find Digital Butlers?

Online Search

Why did you select Digital Butlers over others?

Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First and foremost, our initial scope of work was to launch our new website and meticulously identify areas ripe for improvement. To craft a state-of-the-art, user-friendly design that not only meets but exceeds industry standards, ensuring an unparalleled user experience. This project also entails curating compelling content that captivates the user's eye, vividly showcasing our wide range of products. From delectable flavor additives to enticing aromas for food, tobacco, and oral care products, every detail is meticulously selected to delight our customers.
When it comes to Arethia, we're taking things up a notch by creating a brand-new, fully functional website from scratch. This entails pouring our creativity and expertise into every aspect of the design, ensuring it perfectly embodies the essence and vision of Arethia.
Every piece of content, from product descriptions to blog posts, should seamlessly integrate into our new CMS system, creating a cohesive and immersive experience for our audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with Digital Butlers has yielded two splendid websites adorned with incredible animations and background videos. Today, our websites vividly narrate and present the rich history of our company, our array of services, and successfully captivate our audience.
With a plethora of fresh content seamlessly integrated, we've ensured readability with typography that's easy on the eyes – striking the perfect balance. Embracing a concept of simplicity, our new websites exude a sleek, uncomplicated design that's both accessible and inviting. As the saying goes, the beauty lies in simplicity!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Digital Butlers' project management was characterized by diligence and responsiveness. They consistently delivered items on time, ensuring that project milestones were met according to the agreed-upon schedule. In instances where adjustments were needed or issues arose, they responded promptly and proactively, demonstrating a commitment to addressing our needs effectively.
Their communication was transparent and frequent, providing regular updates on progress and promptly addressing any concerns or requests we had. Their reliability and responsiveness played a significant role in ensuring the smooth execution of the projects and ultimately contributed to their successful outcomes.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Digital Butlers' standout quality lies in their remarkable adaptability and unwavering client-centric approach. They adeptly handled the complexities of managing extensive content and navigated workflow misunderstandings with the utmost professionalism. Despite facing budget variations and time constraints, their commitment to transparent communication and dedication to maintaining high-quality standards showcased exemplary integrity.
Their resilience in overcoming challenges and consistently delivering exceptional results underscored their unparalleled dedication to client satisfaction.

Are there any areas for improvement or something Digital Butlers could have done differently?

While Digital Butlers demonstrated commendable performance overall, there are areas where improvements could be made. Establishing more structured communication channels in addition to Upwork chat would have facilitated smoother collaboration, particularly in terms of feedback loops.

BACKGROUND

Please describe your company and position.

I am the Digital Manager of inDrive

Describe what your company does in a single sentence.

About the company
inDrive is an international ride-hailing service with more than 200 million downloads, operating in over 700 cities across more than 45 countries.

About the company's division
inVision is an expansive program of non-profit initiatives by inDrive aimed at maximizing positive impact. This program challenges the unjust allocation of resources in education, creative industries, startups, and sports by making these areas accessible to everyone. For example, inVision includes projects such as YourPace, which organizes inclusive running events and Supernovas, which provides free football training for children in remote areas

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Development, maintenance, and updates of all project websites - 7 websites: Frontend & Backend;
Implementation and support of various projects and integrations within each website

SOLUTION

How did you find Digital Butlers?

Online Search
Upwork service

Why did you select Digital Butlers over others?

Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from Digital Butlers were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes several key aspects of our collaboration:

Continuous content updates on websites and creation of new pages.
Addition of various features and functions to the websites.
Integration of websites with other services.
Backend setup and optimization, including form functionalities and user authentication mechanisms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most unique and impressive aspect of working with Digital Butlers is their friendly and engaged approach to tasks. They find effective solutions for various complexities and demonstrate high responsiveness and involvement. The team is always ready to help in any situation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Digital Butlers team consistently performs tasks very promptly, never misses deadlines, and maintains high-quality standards.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Measurable outcomes from the project include:

Timely Event Launches: All website events start on schedule, which is crucial for launching marketing campaigns and open calls for project beneficiaries.
Reliable Application Forms: The application forms function smoothly without interruptions, despite their complex implementation.

Are there any areas for improvement or something Digital Butlers could have done differently?

There are no significant areas for improvement. Digital Butlers delivered excellent results throughout the project. Their performance, communication, and overall execution were all top-notch.

BACKGROUND

Please describe your company and position.

I am the Project Manager Officer of Pocket Rocket Agency

Describe what your company does in a single sentence.

Pocket Rocket is an innovative branding agency that develops strategies, design identities and launch brands in IT, Fashion Tech, Telecom, Transport & Retail.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Build the website layout on Webflow platform based on the provided design
Website Development
Animate it
Adapt it
Connect to CMS
Integrate 3D elements
Deliver on time

SOLUTION

How did you find Digital Butlers?

Worked together on the project of our joint client

Why did you select Digital Butlers over others?

Pricing fits our budget
Great culture fit
Good value for cost
portfolio

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Despite coming to Digital Butlers initially to request adjustments to our website, additional issues arose during the collaboration, further emphasizing our need for collaboration with DB. Based on the issues identified, we are providing a comprehensive description of our scope:

1. Website layout implementation: our primary objective was to translate the provided design into functional web pages. This involved coding HTML, CSS, and JavaScript to create the desired visual and interactive elements.

2. Integration of complex 3D elements and animations: a significant aspect of the project was incorporating intricate 3D elements and animations into various sections of the website. This required careful implementation to ensure seamless integration and optimal performance.

3. Workable inner links: In summary, throughout the process, we engaged in collaborative discussions with DB to explore different approaches for implementing complex design elements effectively. Due to the urgency of an upcoming exhibition, one of the primary goals was to deliver results promptly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

What we found most impressive and unique about Digital Butlers was their unwavering commitment to finding solutions and delivering results, even in the face of unexpected challenges. Their ability to adapt to evolving project requirements and their willingness to go above and beyond to meet our needs truly set them apart. Additionally, their expertise in integrating complex 3D elements and animations into the website showcased their creativity and technical proficiency.
Overall, their dedication to excellence and their collaborative approach made them a standout partner for our project. DB never said “it can't be done” or “it's impossible”. We always discussed how we could tackle the task, explored various options, proposed solutions, and worked together to implement them. We would express our desires, like, “We want this thing to spin and make noise in 3D here” 😀, and leave it to us to figure out, and we did.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication played a crucial role in our collaboration, with both teams maintaining open channels for feedback and troubleshooting. This facilitated quick problem-solving and decision-making, ensuring smooth progress throughout the project. Digital Butlers demonstrated a commitment to delivering items on time, especially considering the urgency surrounding the exhibition preparations.
Despite the additional challenges that emerged during our collaboration such as an exhibition in Japan, we worked diligently to meet our tight deadlines and ensure the website was ready for the event, even accommodating requests for last-minute changes. Their timely delivery of items was instrumental in ensuring the success of our project.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Despite encountering unforeseen challenges, Digital Butlers consistently met deadlines, ensuring that key milestones were achieved according to the project timeline.
The successful implementation of the website layout, including complex 3D elements and animations, demonstrates progress in translating design concepts into a fully functional and visually appealing website.
Positive feedback from the client regarding the quality and functionality of the website serves as a tangible indicator of success and reflects the effectiveness of our collaboration with Digital Butlers.
Exhibition Readiness 👍: the website was fully optimized and ready for showcasing at the exhibition.

Are there any areas for improvement or something Digital Butlers could have done differently?

While our collaboration with Digital Butlers was overall successful, there is an area where improvements could be made:

Our communication was generally effective but there were instances where communication could have been more consistent, especially during periods of high workload or when addressing urgent issues. Maintaining regular updates and proactive communication can help ensure that all stakeholders are kept informed throughout the project.

Overall, this point is a minor consideration in an otherwise successful collaboration, and we appreciate Digital Butlers' dedication to delivering high-quality results.

BACKGROUND

Please describe your company and position.

I am the Manager of Precognition Capital LTD

Describe what your company does in a single sentence.

Trading cryptocurrency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Develop a design for the crypto project's website based on the provided text and landing page structure.
Prepare all necessary design materials, including visual elements and 3D objects.
Propose multiple design concepts for consideration.
Implement the chosen design on Webflow, ensuring it is fully responsive and ready for launch within a month.
GENERAL GOAL: creating a visually appealing and functional website that reflects the professionalism and technological advancement crucial for our crypto investment attraction efforts.

SOLUTION

How did you find Digital Butlers?

Online Search

Why did you select Digital Butlers over others?

Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from Digital Butlers were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included Web Design, and here we had three main aspects:

Creation of a website design based on the provided text and landing page structure.
Preparation of all necessary design materials, including visual elements and 3D objects.
Proposal of multiple design concepts to choose from.
Finishing the design for desktop and mobile

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

What impressed us most about Digital Butlers was their exceptional professionalism, innovative approach to design, and meticulous attention to detail throughout our project collaboration.

Digital Butlers presented us with multiple creative design concepts that were both aesthetically appealing and aligned with our project goals. Their ability to translate our vision into visually compelling digital assets was impressive.
They demonstrated a strong proficiency in leveraging advanced technologies, such as Webflow for website development, and integrating complex elements like animations and 3D graphics seamlessly into the design. Digital Butlers' commitment to delivering high-quality results was evident in every aspect of their work.
From our initial contact, Digital Butlers maintained clear and open communication channels.
Their organized project management approach, including regular progress updates and detailed reporting.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Initial meeting to clarify project goals and requirements. Ongoing communication and feedback sessions via WhatsApp, including video presentations of progress. Utilization of time tracking tools to monitor and report progress on design and development stages.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The website was launched within the agreed-upon timeframe of one month from the start of the project, showcasing Digital Butlers' commitment to meeting deadlines.
The design, developed from scratch based on the provided text and landing page structure, received positive feedback for its creativity and professionalism, especially for the incorporation of 3D objects and animations that contributed to its visual appeal.
Comprehensive testing ensured that all interactive elements on the website, including animations and mobile responsiveness, were functioning optimally. This attention to detail aimed to improve user experience and satisfaction.
Feedback from the team highlighted satisfaction with Digital Butlers' communication style, professionalism, and the quality of their design and development work.
The site was not only visually appealing, but also technically robust and fast-loading. It’s a critical factor for high conversion rates in the competitive crypto investment sector.
These measurable outcomes collectively demonstrate the tangible progress and success achieved through the collaboration with Digital Butlers.

Are there any areas for improvement or something Digital Butlers could have done differently?

We think we’re totally satisfied with the outcome. Overall, Digital Butlers met our expectations with their professionalism, creativity, and technical expertise. Yeah, the project had a biting price but when you want to have such a quality level I don't think that it is possible to get a "cheap" solution.
Digital Butlers proved to be a reliable partner in bringing our project to fruition and enhancing our online presence in the competitive crypto industry.

BACKGROUND

Please describe your company and position.

I am the Partner of Luum Studio

Describe what your company does in a single sentence.

Luum Studio is a brand strategy and design firm specializing in rapidly transforming ambitious ideas into favorite brands through a proprietary framework, starting with pragmatic strategy and delivering game-changing results tailored to each brand's strengths and goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Prepare branding-based UI design (desktop / mobile) for the future 11-pages website
Fully develop the website on Webflow, plus implement custom code/scripts for the calculator
Deliver everything within 3.5 weeks

SOLUTION

How did you find Digital Butlers?

Webflow ranking system

Why did you select Digital Butlers over others?

Pricing fit our budget
Great culture fit
Good value for cost
Portfolio

How many teammates from Digital Butlers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Digital Butlers to design and build a modern website for a tech startup client. We provided a sitemap and branding that should be used as a baseline for the 11-page site and needed to launch in 3.5 weeks. We requested:

Figma designs
Working site on Webflow
Integrated custom ROI calculator DB's provided multiple design concepts, swiftly and professionally assembled the website on the Webflow platform with full responsiveness and CMS integration, plus developed a custom ROI calculator to enhance functionality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Digital Butlers completed everything we asked of them including Figma designs for desktop and mobile, Website pages built on Weblflow, clearly integrated and easy to use CMS, and the working calculator. Digital Butlers proved to be our reliable partner in design and development. Not only did they set us up for success with great process, communication, and results—they made us, and our clients look great.

The success of this project has led to new opportunities for both us and our client. After our successful completion of the first project related to technological startup, we also reached out to them for a second time, with another request from our next client (legal firm).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they were responsive, available, and always willing to engage to solve a problem or clarify a need. We asked a lot from them—especially for our first time working together—and they went above and beyond to deliver as quickly as possible.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

What makes Digital Butlers stand out is the attention they gave us as a client and their willingness to quickly problem solve to find win-win outcomes. They were honest, straightforward, and diligent.

Are there any areas for improvement or something Digital Butlers could have done differently?

We have unusually rapid design/development speed requirements. These caused discomfort for Digital Butlers in adapting to our working processes. However, they were willing to dig in and figure things out together. After only a month of collaboration we achieved synchronization, established a smooth workflow, and overcame these initial challenges.

BACKGROUND

Please describe your company and position.

I am the President of UNDIVIDED

Describe what your company does in a single sentence.

Residential real estate sales and leasing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Work with Wix platform
Ability to edit a template for our purposes
To change the text, colors and branding to fit our needs

SOLUTION

How did you find Digital Butlers?

Online Search

Why did you select Digital Butlers over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Digital Butlers were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign a template for our purposes, this included updating logos, formatting, fonts and colors to fit our needs. To keep the transitions and UX design the same as the template so that we could have the same feel for our new website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We set up milestones to achieve and due dates for progress towards completion. Our team and their then set up feedback loops during this time to get a majority of the work done and then focus on fine tuning the small stuff.

What was your primary form of communication with Digital Butlers?

Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had us initially give them as much information, so we created an XD file of the deliverables in our look and feel, and they then begin implementing it. From there, we had sent several rounds of revisions through Dropbox paper and Google Doc which they completed on time.

What did you find most impressive or unique about this company?

They were able to work in the platform we wanted, and they were very responsive and professional about it. They also did their best to keep it within the budget we outlined.

Are there any areas for improvement or something Digital Butlers could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Founder, Partner of Former Colleagues

Describe what your company does in a single sentence.

Former Colleagues is a brand strategy and experience design firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Develop a personality testing platform with multiple integrations
Develop a website for a global consumer goods brand

SOLUTION

How did you find Digital Butlers?

Online Search

Why did you select Digital Butlers over others?

High ratings
Great culture fit
Good value for cost
Company values aligned
knowledge of multiple tech requirements

What was the size of Digital Butlers’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Digital Butlers to build and optimize a complex personality testing platform on Webflow, which integrated with a Postgres database on Supabase. The SOW included a range of consequential change orders, feature requirements, and conditional logic/outcomes. We've also engaged them to develop a website for a global consumer products brand. This project included following clients' challenging tech stack requirements, collaborating with multiple teams, and in-depth review/edit processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The personality testing platform works better than originally conceived, and Digital Butlers came to the table with a number of valuable suggestions that made the project a resounding success. For the other project, the client was extremely impressed not only with the quality of code delivered, but DB took great care to work closely with my team to meet changing client demands at the last minute.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project milestones were completed on time (often earlier than expected), with clear communication of potential issues well before they became problems. The Digital Butlers project manager is highly collaborative and responsive, giving me much reassurance. Most important of all is Digital Butlers' commitment to their clients and ensuring they are "taken care of" throughout the engagement. Super rare and appreciated in this industry.

What was your primary form of communication with Digital Butlers?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their range of technical expertise. Responsiveness to complete projects on time and to an extremely high level of quality. Ability to assess and understand complex, intertwined technical needs and apply a clear methodology to success.

Are there any areas for improvement or something Digital Butlers could have done differently?

Only thing that comes to mind is I'd like to bring them into a dedicated project management software to track work progress and collaborate more efficiently.

BACKGROUND

Please describe your company and your position there.

I am the Chief Product Officer at Karshare which is revolutionising how we own and use cars to drive towards net zero through peer to peer car sharing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Butlers, and what were your goals?

We hired Digital Butlers to support us in our move to Webflow and redesign and update of our landing pages to align to our new brand.

SOLUTION

How did you select this vendor and what were the deciding factors?

I reviewed recommended Webflow agencies through Webflows official marketplace and then shortlisted and contacted some to discuss the project in more detail. I found Digital Butlers to be swift in their response to our questions as well as being confident in their ability to deliver a product that would match our high expectations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We used Notion to manage the project and created a list of different pages required with prioritisation and statuses to track progress. We then created a project roadmap with milestones and dates to work towards. At this point we were ready to start the design process where we collaboratively worked on page layouts and designs with our marketing team and a designer from Digital Butlers to finalise and sign off each page design.

Once ready a developer from Digital Butlers setup the Webflow CMS and started on the page builds. Once the pages were build we worked with our developers to create and insert React components where needed in the pages.

How many people from the vendor's team worked with you, and what were their positions?

We had support from 1 designer, 1 developer and a Project manager to help manage the delivery of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have received lots of positive feedback internally and externally commenting on how the site updates and brand update has helped in positioning Karshare as a modern tech brand. We also saw KPI's in crease in the weeks after launching the improved pages.

Describe their project management style, including communication tools and timeliness.

We used Slack and Notion to project manage and communicate and received timesheet breakdowns with invoices to see how time was spent and what we were being billed for.

What did you find most impressive or unique about this company?

We are impressed by their ability to share our vision and furthermore provide ideas and suggestions on how we get the best possible outcome.

Are there any areas for improvement or something they could have done differently?

None, they have a new payment system now which has helped and has rectified the only issue we had.

BACKGROUND

Please describe your company and your position there.

Plant Based News is a multi-award-winning resource creating awareness about ethical consumerism, sustainability, and the plant-based lifestyle.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Butlers, and what were your goals?

We had a request to build a creative, professional, and clean website to promo our services to brands with whom we are working. We also wanted an easy way to manage content on this website. This is why we wanted to use Webflow.

SOLUTION

How did you select Digital Butlers and what were the deciding factors?

We found Digital Butlers in global designers rating on the Webflow Experts list. We liked posted works and got in contact with the guys. After a discussion of the price and working process, we decided to work with Digital Butlers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our work started from the clarification of the style that we prefer in the website design. Digital Butlers designer provided us with some references and we chose the style that we liked the most. After clarification with a direction guys prepared a few options for the first 3 sections of the homepage.

We chose the best one and their team finished the whole page. Then we moved to the development stage and completed the website. During the process of design & development illustrator from Digital Butlers also worked on custom illustrations (draw sketches and color them).

How many people from the Digital Butlers team worked with you, and what were their positions?

I worked with the project manager & communicated with the designer through Figma comments.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As a result we’ve got a promo website with custom design and illustrations that was built on Webflow. It can be found here: https://brands.plantbasednews.org/

Describe their project management style, including communication tools and timeliness.

At the beginning of our communication, we mainly spoke through mail messages & Google meets. After some time we started using Telegram. The communication process was easy and clear. Regarding management style.

The process of development had transparent and solid checkpoints that helped us to get to the result. There were approval points and Digital Butlers’ team really heard what we asked to achieve.

What did you find most impressive or unique about this company?

Digital Butlers really cares. I saw that everything they offered focused on helping us. The communication process was transparent and quick. Their manager was always online.

And we really love the design. We are still working together and will do more awesome things together in the future.

Are there any areas for improvement or something they could have done differently?

Nope. Everything was good

BACKGROUND

Please describe your company and your position there.

CEO and Founder of Calculum. Calculum is a Miami (FL) based FinTech company that helps organizations unlock millions in working capital and generate free cash flow by optimizing payment terms. In short, Calculum helps companies get paid earlier and pay invoices later.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Butlers, and what were your goals?

We hired Digital Butlers to design, test, and launch our new website: www.calculum.ai on Webflow. They also fully integrate the website with our CRM system, Hubspot and create a unique web calculator on our website for prospects to analyze the competitive position in terms of payment terms and working capital.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Digital Butlers, because of their experience with multiple different web technologies and software development as well as their unique graphic design language.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope included the plan and design of the website as well as the web calculator, the implementation with our CRM, Hubspot. The testing and successful launch

How many people from the vendor's team worked with you, and what were their positions?

Depending on the phase of the project. 3-4 people from design, project management to developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We got super good feedback from prospects, investors and clients. The project was done on budget, on time and was better than our expectations.

Describe their project management style, including communication tools and timeliness.

Management of the Project was perfect with good ongoing communication and fast response time.

What did you find most impressive or unique about this company?

We were impressed by their design language, technical skills, and project management.

Are there any areas for improvement or something they could have done differently?

No, nothing. Everything was perfect.

BACKGROUND

Please describe your company and your position there.

Tomorrow's Journey is a B2B software company, building the underlying platform for car subscription and other mobility businesses. My name is Joe Capocci, a commercial executive and early hire at Tomorrow's Journey and the project lead on the company website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Butlers, and what were your goals?

The aim was to take an initial wireframe of the company website with minimal content and build a fantastic website, explaining our complex proposition.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched a lot of different webflow developers, and Alex impressed me the most out of them all. In addition, they had a great reference from a company we know.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 3 people primarily, Alex, Dennis and Paul.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the site, our domain authority increased and we began to rank for key terms such as "car subscription software". It was also created in time for a big event we were attending.

Describe their project management style, including communication tools and timeliness.

We had infrequent calls but kept in close contact through WhatsApp and over email. They sent comprehensive videos and voice notes to provide updates, which was very helpful throughout the process.

What did you find most impressive or unique about this company?

They faced some difficulty re-structuring their company due the events in Ukraine, with some of their team based in the country. They only asked for a week off to get themselves organised and then continued to work on the project.

Are there any areas for improvement or something they could have done differently?

We are don't really like the way their payment structure works, as we were asked to pay for work we weren't happy with towards the beginning of the project. However, they were flexible and we managed to find an agreement we were both happy with.

BACKGROUND

Please describe your company and position.

I am the CEO of Fulfillment dot Com

Describe what your company does in a single sentence.

Fulfillment.com (FDC) helps businesses to reduce their shipping costs, automate their fulfillment, and expand into new markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Butlers to accomplish?

Website UX/UI design
Webflow development
3D integration and API connection

SOLUTION

How did you find Digital Butlers?

Other

Why did you select Digital Butlers over others?

High ratings, Good value for cost, Company values aligned

What was the size of Digital Butlers’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to make a full rebranding of our existing website. We were in the search of a studio, that was able to deliver the creative design and fully-functional Webflow CMS website with our custom API connection.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Prepared design in Figma
Finished interactive 3D for the globe
Working Webflow website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We communicated with Alex, their co-founder. They used KAITEN.io system to manage the project and deliver tasks. Most of the communication went via Skype and email. Everything was delivered on time.

What was your primary form of communication with Digital Butlers?

Email or Messaging App

What did you find most impressive or unique about this company?

I love their design approach, but the most unique thing is their positioning. They are focusing on being your personal butler but in Digital environment. They solved all requests that I gave to them. And even if they didn’t have a specific person on the team who can handle it they will recommend someone.

Are there any areas for improvement or something Digital Butlers could have done differently?

Everyone can become better. But in general, everything is good.

BACKGROUND

Please describe your company and your position there.

I am the CEO & Co-Founder of WOWMI. We are a technology company that produces content to help our Members be recognized as experts in their field.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Butlers, and what were your goals?

When you create content at scale, you'll run into issues. You need a way of developing a myriad of marketing assets in a click of a button. You need to synthesize a very specialized role and make it approachable for someone with little to no experience. We partnered with digital Butlers because we needed help making a dream on a napkin a reality. A dream where we could provide low-cost content solutions to our members at scale.

SOLUTION

How did you select this vendor and what were the deciding factors?

Fortunately, we were referred to Digital butlers through an existing design partner. Our relationship over the years has grown as our needs have grown. It was a natural progression.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There are too many projects to list in detail, so I will give an overall look. Website Design, App Design, Web Development. Software development. These projects all range from automated website building to post-production delivery. We are still refining these projects as we speak.

How many people from the vendor's team worked with you, and what were their positions?

We have a series of UX, UI, Front End, Backend, Project managers that are all part of the team. At most, we've had 10 team members all working together.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The platforms we are designed as so impactful it's hard to measure directly. Workforce expenditure through automations will be reduced by around 70%. Cost to supply our platform will be reduced by 50%. Cost to post produce our content will be reduced by almost 85%. Not to mention the time and personnel savings, too. We haven't delved into the exact metrics yet.

Describe their project management style, including communication tools and timeliness.

We have multiple layers of developments. Support. Development. Design. Retouching, so we primarily use Kaiten and Monday.com. Meetings are organized and scheduled on Monday & Friday with communication via Slack during the week.

What did you find most impressive or unique about this company?

One of the best parts of my day is finding out how we progressed in our mission. The dedication it takes to show up day in and day out is what has impressed me the most about this company. You will never progress in business if you don't have a team that is consistent. You will never progress in business if you don't have a team that is dedicated. They are both.

Are there any areas for improvement or something they could have done differently?

Yes. We continually have on-going discussions about more transparency and better communication. I don't think this is exclusive to DB, it's just part of growing a technology business. You don't always know what is around the corner, but after years, you should know how to respond...and deal less with reacting.

BACKGROUND

Introduce your business and what you do there.

I’m a principal partner at a cybersecurity consulting firm. We have staff located throughout the US and Europe.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Butlers?

We needed help with web development and design.

SOLUTION

What was the scope of their involvement?

We discussed our project scope with Digital Butlers and communicated our needs. Then, they evaluated our original website page-by-page and decided which content they should and shouldn’t include on the new site.

They provided us with 15–20 mock-ups, and we chose two designs to move forward with. We went through several iterations of mock-ups, designs, content building, and testing, and Digital Butlers developed a new site from scratch. The site has static content informing users of our company and our services. We were adamant that Digital Butlers build the site using clean, understandable code so that we could update it post-handoff, which they did.

They implemented the latest versions of all third-party software and provided us with the build materials so we could update it later on. They continue to maintain and host the site using Webflow. They’re also going to build a separate subdomain site for our lab and research facility.

What is the team composition?

We work with Alex (CEO), who manages the project, and two other team members from Digital Butlers.

How did you come to work with Digital Butlers?

We spent a few months searching for local service providers and built a list of 40 potential development partners. We selected Digital Butlers due to the cost-effectiveness and creativity presented in their proposal. They were very open to exploring our rebrand and development process with us instead of just executing requirements.

How much have you invested with them?

We’ve invested $24,000–$28,000 in the partnership with Digital Butlers. Our investment for the next phase is projected at $10,000–$12,000.

What is the status of this engagement?

We began working with Digital Butlers in January 2021, and they delivered the website in August 2021, but the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s hard to track concrete metrics because we eliminate tracking and analytics features due to the cybersecurity services we provide. However, we immediately received positive feedback from our clients regarding the site’s cool, clean design and ease of navigation, which has helped us stand out among our competitors.

More people are finding our services through the website, which is great. We wanted to stand out, and Digital Butlers has helped us creatively showcase our services.

How did Digital Butlers perform from a project management standpoint?

Digital Butlers performed well from a project management perspective. There was a slight misunderstanding at the beginning of the project due to vagueness regarding costs. The initial contract wasn’t clear about whether they’d bill us for multiple iterations within the same milestone. Once we regrouped and clarified expectations, it was smooth sailing.

We’ve built a really strong relationship with Digital Butlers. They did a good job understanding our services and getting to know our company to best position us to reach our target audience with an attractive brand. We had several iterative meetings, and I changed the requirements halfway through, and Digital Butlers was gracious enough to change directions and accommodate us. They’ve far exceeded our expectations.

We use a project management tool to track milestones and view cost analyses, but I’m not sure which one. We also use GitLab to track engineering progress on our end. We typically meet via Google Meet, and I communicate with Alex via WhatsApp.

What did you find most impressive about them?

Digital Butlers’ creativity is their biggest strength. They provide out-of-the-box solutions and go outside their comfort zone to try new things. We’ve worked with other development partners who only want to operate with tasks they’re comfortable with, and Digital Butlers is willing to try anything.

They’re really talented and driven. I appreciate that they take on challenges to meet our specific needs instead of pigeonholing our brand into one thing they’re comfortable with. They’re fast learners and willing to experiment and figure out different ways to achieve what we’re looking for. For example, they’re working on creating a dynamic image for the site background, which they had never done before. They take on new challenges in stride, and I value that.

Are there any areas they could improve?

My only feedback would be for them to tighten up their contractual aspects and ensure terms are clearly outlined at the beginning of projects, so clients understand what they can expect regarding costs and deliverables.

Do you have any advice for potential customers?

Try not to judge Digital Butlers based on their online portfolio. While impressive, it’s not reflective of their true potential. They provided us with phenomenally different mock-ups than what they represent in their portfolio. Also, encourage them to do research and push them outside their comfort zone to make the most out of the engagement. Once we did that, Digital Butlers shined; we saw incredible results, so I’d encourage others to do the same.

Discovery → Research

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